/* Consumer-only chat shell: white surfaces, navy typography, logo-blue actions. */
.consumer-chat-home {
  height: 100vh;
  height: min(var(--coverage-viewport-height, 100dvh), 100dvh);
  min-height: 0; overflow: hidden;
  background: radial-gradient(ellipse at 50% 0, #edf4ff 0, #f5f7fb 65%);
}
.consumer-chat-home > .consumer-header { flex: 0 0 auto; background: #fff; border-bottom: 1px solid #e4eaf3; }
.consumer-chat-home .consumer-header-inner { min-height: 72px; width: min(1120px, calc(100% - 48px)); flex-wrap: nowrap; padding-block: 12px; }
.consumer-chat-home .consumer-brand { font-size: 20px; color: #0c2444; }
.chat-help-link { font-size: 13px; font-weight: 500; color: #52637a; white-space: nowrap; }
.chat-help-link:hover { color: #1768e8; }
.consumer-chat-home > main { min-height: 0; flex: 1 1 0; padding: 24px; }
.coverage-conversation { display: flex; flex-direction: column; width: min(100%, 1040px); height: 100%; min-height: 0; margin-inline: auto; overflow: hidden; border: 1px solid #dce4ef; border-radius: 20px; background: #fff; box-shadow: 0 16px 48px -24px #153e7033, 0 2px 6px #153e7005; }
.chat-panel-header { flex: 0 0 auto; display: flex; align-items: center; gap: 13px; padding: 20px 28px; border-bottom: 1px solid #e6ecf4; background: #fff; }
.chat-avatar { display: grid; place-items: center; flex-shrink: 0; width: 40px; height: 40px; border-radius: 12px; border: 1px solid #d8e7ff; background: #edf4ff; color: #1768e8; }
.chat-avatar svg { width: 22px; height: 22px; }
.chat-panel-header h2 { color: #0c2444; font-size: 17px; font-weight: 650; line-height: 1.35; letter-spacing: -.35px; }
.chat-panel-header p { font-size: 12px; color: #65768c; margin-top: 4px; }
.chat-reset { margin-left: auto; font-size: 12px; font-weight: 500; padding: 9px 13px; border: 1px solid #dce4ef; background: white; color: #52637a; border-radius: 8px; white-space: nowrap; cursor: pointer; }
.chat-reset:hover { color: #1768e8; border-color: #9abce9; background: #f7faff; }
.chat-transcript { min-height: 0; flex: 1 1 0; overflow-y: auto; overscroll-behavior-y: contain; padding: 30px 28px; scrollbar-width: thin; scrollbar-color: #cdd8e8 transparent; }
.chat-message { max-width: 90%; width: fit-content; padding: 20px 23px; margin-bottom: 20px; border: 1px solid #e1e8f2; border-radius: 4px 16px 16px; color: #243b58; background: #f7f9fd; font-size: 15px; line-height: 1.65; overflow-wrap: anywhere; }
.chat-message-label { display: block; font-size: 10px; letter-spacing: 1.1px; font-weight: 650; color: #1768e8; margin-bottom: 10px; }
.chat-message--user { margin-left: auto; background: #edf4ff; border-color: #d9e8ff; border-radius: 16px 4px 16px 16px; }
.chat-message--user .chat-message-label { color: #496a96; }
.chat-message p + p { margin-top: 10px; }
.chat-message strong { color: #0c2444; }
.chat-message--answer { width: 100%; max-width: 100%; padding: 0; border: 0; background: none; }
.chat-message--answer .consumer-answer { margin-top: 0; padding-top: 0; border-top: 0; }
.chat-composer-area { flex: 0 0 auto; padding: 18px 28px; border-top: 1px solid #e6ecf4; background: #fff; }
.chat-actions { display: flex; flex-wrap: wrap; gap: 8px; padding-bottom: 12px; max-height: 140px; overflow-y: auto; }
.chat-actions:empty { display: none; }
.chat-actions button, .chat-upload-button { font-size: 13px; line-height: 1.4; padding: 9px 14px; border-radius: 9px; border: 1px solid #dce4ef; color: #244e84; background: white; cursor: pointer; text-align: left; }
.chat-actions button:hover, .chat-upload-button:hover { background: #edf4ff; border-color: #9abce9; }
.chat-composer { display: flex; align-items: center; gap: 8px; background: #f9fbff; border: 1px solid #c7d6ec; border-radius: 13px; padding: 8px; box-shadow: 0 2px 4px #153e7004; }
.chat-composer input { width: 100%; min-width: 0; padding: 9px 10px; border: 0; background: none; color: #0c2444; font-size: 15px; }
.chat-composer input::placeholder { color: #65768c; }
.chat-composer input:focus-visible { outline: none; }
.chat-composer:focus-within { outline: 3px solid #d9e8ff; border-color: #5e99ef; }
.chat-send { flex-shrink: 0; background: #1768e8; color: white; padding: 11px 20px; border-radius: 9px; border: 0; font-weight: 600; font-size: 13px; cursor: pointer; box-shadow: 0 2px 4px #1768e81c; }
.chat-send:hover { background: #0b4bb5; }
.chat-send:disabled { opacity: .5; cursor: wait; }
.chat-composer-tools { display: flex; align-items: center; gap: 12px; margin-top: 12px; font-size: 12px; color: #52637a; }
.chat-composer-tools form { margin: 0; }
.chat-composer-tools a { text-underline-offset: 3px; margin-left: auto; }
.chat-composer-tools a:hover { text-decoration: underline; color: #1768e8; }
.chat-upload-button { display: inline-flex; align-items: center; gap: 6px; padding: 7px 10px; font-size: 12px; }
.chat-upload-button svg { width: 15px; height: 15px; }
.chat-scope-note { font-size: 11px; color: #65768c; margin: 12px 0 0; text-align: center; }
.chat-feedback { font-size: 13px; color: #52637a; padding-bottom: 10px; }
.chat-page-footer { flex: 0 0 auto; display: flex; align-items: center; justify-content: space-between; gap: 12px; width: min(1120px, calc(100% - 48px)); margin: 0 auto; padding-bottom: 16px; font-size: 11px; color: #65768c; }
.chat-page-footer nav { display: flex; flex-wrap: wrap; gap: 16px; }
.chat-page-footer a:hover { text-decoration: underline; color: #1768e8; }
.chat-composer[hidden], .chat-reset[hidden] { display: none; }
.chat-composer-tools input:focus-visible + label { outline: 3px solid #1768e8; outline-offset: 3px; }
@media (max-width: 640px) {
  .consumer-chat-home .consumer-header-inner { min-height: 58px; width: calc(100% - 28px); gap: 12px; }
  .consumer-chat-home .consumer-brand { font-size: 16px; gap: 7px; }
  .consumer-chat-home .consumer-brand-dot { font-size: 10px; }
  .chat-help-link { font-size: 11px; }
  .consumer-chat-home > main { padding: 10px 10px 8px; }
  .coverage-conversation { border-radius: 14px; }
  .chat-panel-header { gap: 10px; padding: 14px; }
  .chat-panel-header h2 { font-size: 14px; }
  .chat-panel-header p { font-size: 11px; }
  .chat-avatar { width: 33px; height: 33px; border-radius: 10px; }
  .chat-reset { padding: 8px; font-size: 10px; }
  .chat-transcript { padding: 20px 14px; }
  .chat-message { max-width: 100%; font-size: 14px; padding: 16px; }
  .chat-composer-area { padding: 12px 14px; }
  .chat-composer input { font-size: 16px; padding-inline: 6px; }
  .chat-actions { max-height: 110px; gap: 7px; }
  .chat-actions button { padding: 9px 11px; }
  .chat-composer-tools, .chat-upload-button { font-size: 11px; }
  .chat-page-footer { width: calc(100% - 28px); padding-bottom: max(8px, env(safe-area-inset-bottom)); font-size: 9px; justify-content: center; }
  .chat-page-footer > span { display: none; }
  .chat-page-footer nav { justify-content: center; gap: 8px 13px; }
}
@media (max-height: 540px) {
  .consumer-chat-home > main { padding-block: 6px; }
  .chat-panel-header { padding-block: 8px; }
  .chat-scope-note, .chat-panel-header p { display: none; }
  .chat-composer-area { padding-block: 8px; }
  .chat-actions { max-height: 70px; }
}

/* The Hub owns conversation behavior; the consumer site owns this embedded
   presentation. The scoped selectors leave every other Hub tenant alone. */
.consumer-chat-home .coverage-conversation > #coverage-chat { flex: 1 1 0; min-height: 0; }
.consumer-chat-home #coverage-chat .ae-widget.ae-widget--inline { height: 100%; font-family: Inter, sans-serif; }
.consumer-chat-home #coverage-chat .ae-widget--inline .ae-panel { height: 100%; max-height: 100%; min-height: 0; border-radius: 0; box-shadow: none; background: #fff; }
.consumer-chat-home #coverage-chat .ae-header { flex-shrink: 0; padding: 20px 28px; background: #fff; color: #0c2444; border-bottom: 1px solid #e6ecf4; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-header-name { color: #0c2444; font-size: 17px; font-weight: 650; letter-spacing: -.35px; }
.consumer-chat-home #coverage-chat .ae-header-subtitle { color: #65768c; font-size: 12px; }
.consumer-chat-home #coverage-chat .ae-header-dot { background: #1768e8; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-header-icon { background: #edf4ff; border: 1px solid #d8e7ff; border-radius: 12px; color: #1768e8; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-header-icon svg { fill: #1768e8; }
.consumer-chat-home #coverage-chat .ae-messages { flex: 1 1 0; min-height: 0; padding: 28px; gap: 20px; background: #fff; scrollbar-color: #cdd8e8 transparent; }
.consumer-chat-home #coverage-chat .ae-msg-row { max-width: 92%; gap: 10px; }
.consumer-chat-home #coverage-chat .ae-msg-icon { background: #1768e8; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-msg { padding: 18px 21px; font-size: 15px; line-height: 1.7; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-msg--bot { background: #f7f9fd; border: 1px solid #e1e8f2; color: #243b58; }
.consumer-chat-home #coverage-chat .ae-msg--user { background: #edf4ff; border: 1px solid #d9e8ff; color: #0c2444; }
.consumer-chat-home #coverage-chat .ae-msg--bot a { color: #0b4bb5; text-underline-offset: 3px; }
.consumer-chat-home #coverage-chat .ae-input-area { flex-shrink: 0; padding: 16px 28px 10px; border-top: 1px solid #e6ecf4; gap: 10px; background: #fff; }
.consumer-chat-home #coverage-chat .ae-input { min-width: 0; padding: 14px 16px; border: 1px solid #c7d6ec; border-radius: 12px; background: #f9fbff; color: #0c2444; font-size: 15px; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-input:focus { outline: 3px solid #d9e8ff; border-color: #5e99ef; }
.consumer-chat-home #coverage-chat .ae-input::placeholder { color: #65768c; }
.consumer-chat-home #coverage-chat .ae-send { background: #1768e8; border-radius: 10px; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-send:hover { background: #0b4bb5; }
.consumer-chat-home #coverage-chat .ae-quick-actions { padding-inline: 28px; background: #fff; }
.consumer-chat-home #coverage-chat .ae-quick-btn { color: #244e84; border-color: #dce4ef; background: #fff; box-shadow: none; }
.consumer-chat-home #coverage-chat .ae-footer { flex-shrink: 0; background: #fff; border: 0; color: #65768c; padding-block: 6px; }
.consumer-chat-home .coverage-conversation > .chat-scope-note { margin: 0; padding: 8px 20px 13px; flex-shrink: 0; border-top: 1px solid #f0f3f8; font-size: 11px; }
.consumer-chat-home .coverage-conversation > .chat-scope-note a { color: #0b4bb5; text-decoration: underline; text-underline-offset: 3px; }
@media (max-width: 640px) {
  .consumer-chat-home #coverage-chat .ae-header { padding: 16px; }
  .consumer-chat-home #coverage-chat .ae-header-name { font-size: 15px; }
  .consumer-chat-home #coverage-chat .ae-messages { padding: 20px 14px; gap: 16px; }
  .consumer-chat-home #coverage-chat .ae-msg-row { max-width: 100%; gap: 7px; }
  .consumer-chat-home #coverage-chat .ae-msg { padding: 14px; font-size: 14px; }
  .consumer-chat-home #coverage-chat .ae-msg-icon { width: 22px; height: 22px; }
  .consumer-chat-home #coverage-chat .ae-input-area { padding: 12px 14px 8px; }
  .consumer-chat-home #coverage-chat .ae-input { font-size: 16px; padding: 12px; }
  .consumer-chat-home #coverage-chat .ae-quick-actions { padding-inline: 14px; }
  .consumer-chat-home .coverage-conversation > .chat-scope-note { font-size: 10px; padding: 7px 12px 10px; }
}
@media (max-height: 540px) {
  .consumer-chat-home #coverage-chat .ae-header { padding-block: 10px; }
  .consumer-chat-home #coverage-chat .ae-input-area { padding-block: 8px; }
  .consumer-chat-home #coverage-chat .ae-footer { display: none; }
  .consumer-chat-home .coverage-conversation > .chat-scope-note { display: block; font-size: 9px; padding-block: 5px; }
}
.consumer-chat-home #coverage-chat .ae-msg-label { font-size: 10px; font-weight: 600; letter-spacing: .7px; color: #65768c; margin-bottom: -10px; text-transform: uppercase; }
.consumer-chat-home #coverage-chat .ae-footer { display: flex; align-items: center; justify-content: center; gap: 5px; min-height: 28px; }
.consumer-chat-home #coverage-chat .ae-footer a { display: inline-flex; align-items: center; }
.consumer-chat-home #coverage-chat .ae-footer img { display: inline-block; }
@media (max-height: 540px) {
  .consumer-chat-home #coverage-chat .ae-footer { display: none; }
}

/* Clear entry choices and an in-conversation document reader. */
.consumer-chat-home .consumer-nav { gap: 26px; color: #435772; font-size: 13px; }
.consumer-chat-home .consumer-nav a { padding-block: 8px; }
.consumer-chat-home #coverage-chat .ae-header-subtitle { display: none; }


.consumer-chat-home #coverage-chat .ae-send:disabled { opacity: .45; cursor: wait; }
.consumer-chat-home #coverage-chat .coverage-opening { font-size: 21px; line-height: 1.6; letter-spacing: -.35px; color: #0c2444; background: transparent; border: 0; padding: 0; max-width: 660px; }
.coverage-choices { flex: 0 0 auto; margin: 0 0 12px 38px; max-width: 680px; }
.coverage-choices-label { font-size: 10px; font-weight: 650; letter-spacing: 1.3px; color: #65768c; margin: 0 0 12px; }
.coverage-choices-hint { font-size: 13px; line-height: 1.5; font-weight: 400; letter-spacing: normal; color: #65768c; margin: 10px 0 0; }
.coverage-choice-list { display: flex; flex-wrap: wrap; gap: 9px; max-height: 240px; overflow-y: auto; padding: 3px; }
.coverage-choice-list button { border: 1px solid #d6e1ef; border-radius: 10px; color: #244263; background: #fff; padding: 11px 16px; font: inherit; font-size: 13px; font-weight: 550; cursor: pointer; text-align: left; transition: border-color .15s, background .15s; }
.coverage-choice-list button:hover { background: #f0f6ff; border-color: #80acec; }
.coverage-choice-list button:focus-visible { outline: 3px solid #a9ceff; outline-offset: 2px; }
.coverage-choice-list button:disabled { opacity: .5; cursor: wait; }
.coverage-choices--medication .coverage-choice-list { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); overflow: visible; }
.coverage-choices--medication button { padding: 20px; font-size: 16px; color: #0c2444; background: linear-gradient(135deg, #fff, #f8faff); box-shadow: 0 2px 4px #153e7004; }
.coverage-choices--medication button::after { content: "↗"; float: right; color: #1768e8; font-size: 18px; }
.coverage-choice-list > p { font-size: 13px; color: #65768c; }
.coverage-chat-tools { display: flex; justify-content: center; gap: 22px; padding: 7px 20px 12px; color: #65768c; font-size: 11px; }
.coverage-chat-tools a:hover { color: #1768e8; text-decoration: underline; }
.policy-preview { overflow: hidden; margin-block: 16px; border: 1px solid #d6e1ef; border-radius: 12px; background: #fff; color: #0c2444; font-size: 13px; white-space: normal; }
.policy-preview-heading { display: flex; gap: 10px; align-items: center; padding: 14px 16px; border-bottom: 1px solid #e6ecf4; }
.policy-preview-heading strong { overflow-wrap: anywhere; font-size: 13px; font-weight: 600; }
.policy-preview .policy-file-icon { font-size: 9px; width: 30px; height: 35px; }
.policy-preview-viewport { overflow: auto; max-height: min(440px, 48dvh); background: #f0f3f8; }
.policy-preview canvas { display: block; max-width: none; background: #fff; }
.policy-preview-toolbar { display: flex; align-items: center; justify-content: center; gap: 10px; padding: 10px; border-top: 1px solid #e6ecf4; font-size: 12px; }
.policy-preview-toolbar button, .policy-preview-retry { border: 1px solid #d6e1ef; color: #244263; background: #fff; border-radius: 7px; min-width: 36px; min-height: 36px; padding: 6px; cursor: pointer; }
.policy-preview-toolbar button:disabled { opacity: .35; cursor: default; }
.policy-preview-toolbar button:hover:not(:disabled), .policy-preview-retry:hover { background: #edf4ff; }
.policy-preview-toolbar span { min-width: 56px; text-align: center; }
.policy-preview-status { padding: 18px 16px; color: #52637a; }
.policy-preview-retry { margin: 0 16px 16px; padding-inline: 14px; }
.policy-preview a.policy-preview-original { display: block; margin: 0; padding: 9px 16px; border-top: 1px solid #e6ecf4; background: #fff; color: #0b4bb5 !important; font-size: 11px; font-weight: 500; border-radius: 0; text-align: right; }
.policy-preview [hidden] { display: none; }
@media (max-width: 860px) {
  .consumer-chat-home .consumer-header-inner { flex-wrap: wrap; gap: 6px; padding-block: 10px; }
  .consumer-chat-home .consumer-nav { width: 100%; justify-content: space-between; font-size: 12px; gap: 10px; }
}
@media (max-width: 640px) {
  .consumer-chat-home #coverage-chat .ae-msg.coverage-opening { font-size: 18px; line-height: 1.55; }
  .coverage-choices { margin-left: 0; }
  .coverage-choice-list { gap: 7px; max-height: 190px; }
  .coverage-choice-list button { padding: 10px 12px; font-size: 12px; }
  .coverage-choices--medication button { padding: 15px; font-size: 14px; }
  .policy-preview-viewport { max-height: 38dvh; }
  .policy-preview-heading { padding: 10px; }
  .policy-preview-toolbar { gap: 6px; }
  .policy-preview { margin-inline: -6px; }
}
@media (max-height: 540px) {
  .consumer-chat-home .consumer-header-inner { padding-block: 4px; }
  .consumer-chat-home .consumer-nav { font-size: 11px; }
  .coverage-chat-tools { padding-block: 4px; }
  .coverage-choice-list { max-height: 130px; }
}
.policy-preview-date { padding: 0 16px 10px; color: #65768c; font-size: 11px; }
.policy-preview-links { display: flex; justify-content: flex-end; gap: 16px; padding: 10px 16px; border-top: 1px solid #e6ecf4; }

/* Choices stay with the question; utility actions live in the chat header. */
.coverage-choices fieldset { border: 0; padding: 0; margin: 0 0 16px; min-width: 0; }
.coverage-choice-list button[aria-pressed="true"] { border-color: #1768e8; background: #eaf2ff; color: #0b4bb5; box-shadow: inset 0 0 0 1px #1768e8; }
.coverage-choices-continue { padding: 10px 20px; border: 0; border-radius: 9px; background: #1768e8; color: #fff; cursor: pointer; font: inherit; font-size: 13px; }
.coverage-choices-continue:disabled { opacity: .4; cursor: default; }
.consumer-chat-home #coverage-chat .ae-header { flex-wrap: wrap; gap: 12px; }
.consumer-chat-home #coverage-chat .coverage-chat-tools { margin-left: auto; padding: 0; gap: 16px; font-size: 11px; }
.consumer-chat-home .chat-scope-note { text-align: center; color: #65768c; }
.policy-preview--compact { width: min(100%, 380px); margin-block: 12px; }
.policy-preview-expand { margin-left: auto; border: 0; background: transparent; color: #0b4bb5; font: inherit; font-size: 11px; cursor: pointer; white-space: nowrap; }
.policy-preview--compact > .policy-preview-reader .policy-preview-toolbar { display: none; }
.policy-preview--compact > .policy-preview-reader .policy-preview-viewport { max-height: 140px; overflow: hidden; cursor: zoom-in; }
.policy-preview--compact .policy-preview-original { font-size: 10px; }
.policy-preview-dialog { width: min(960px, calc(100vw - 32px)); max-width: none; max-height: calc(100dvh - 32px); padding: 0; border: 1px solid #d6e1ef; border-radius: 14px; background: #fff; color: #0c2444; margin: auto; }
.policy-preview-dialog::backdrop { background: #0c2444a6; }
.policy-preview-dialog-heading { display: flex; justify-content: space-between; align-items: center; gap: 16px; padding: 16px; border-bottom: 1px solid #e6ecf4; }
.policy-preview-dialog-heading button { border: 1px solid #d6e1ef; border-radius: 8px; background: #fff; color: #244263; padding: 8px 12px; cursor: pointer; }
.policy-preview-dialog .policy-preview-viewport { max-height: calc(100dvh - 180px); }
@media (max-width: 640px) {
  .consumer-chat-home #coverage-chat .coverage-chat-tools { width: 100%; justify-content: flex-end; }
  .policy-preview--compact { margin-inline: 0; }
  .policy-preview-heading { gap: 6px; }
}

.coverage-custom-label { display: grid; gap: 6px; margin-top: 12px; font-size: 12px; color: #435772; }
.coverage-custom-label input { border: 1px solid #c7d6ec; border-radius: 8px; padding: 10px; font: inherit; font-size: 16px; min-width: 0; }

/* Consumer landing page: a concise introduction beside the live guide. */
.consumer-hero-home { height: auto; min-height: 100dvh; overflow: visible; background: #f5faff; }
.consumer-hero-home > main { padding: 0; display: flex; flex-direction: column; flex: 1 0 auto; background: radial-gradient(ellipse at 0% 20%, #dff7f9 0, transparent 48%), radial-gradient(ellipse at 92% 10%, #dcecff 0, transparent 60%), #f8fbff; }
.consumer-hero-home .consumer-header-inner { width: min(1280px, calc(100% - 64px)); min-height: 80px; }
.coverage-hero { width: min(1280px, calc(100% - 64px)); margin-inline: auto; padding-block: 32px; display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); align-items: center; gap: clamp(32px, 5vw, 80px); }
.coverage-hero-copy { padding-bottom: 24px; }
.coverage-hero-eyebrow { margin: 0 0 24px; font-size: 11px; letter-spacing: 1.8px; font-weight: 650; color: #1768e8; }
.coverage-hero-copy h1 { margin: 0; color: #09274f; font-size: clamp(42px, 4.3vw, 66px); font-weight: 650; letter-spacing: -2.8px; line-height: 1.08; }
.coverage-hero-copy h1 span { color: #087fc4; }
.coverage-hero-description { margin: 24px 0 0; max-width: 440px; font-size: 19px; line-height: 1.65; color: #405775; }
.coverage-hero-start { margin: 28px 0 0; display: flex; gap: 10px; align-items: center; color: #173d6a; font-size: 14px; font-weight: 550; }
.coverage-hero-start > span { display: grid; place-items: center; width: 28px; height: 28px; background: #e4f1ff; color: #1768e8; border-radius: 50%; }
.coverage-hero-note { display: flex; align-items: center; gap: 10px; margin-top: 24px; color: #63738a; font-size: 12px; }
.coverage-hero-note > span:first-child { color: #099d9e; font-weight: 700; }
.coverage-hero-chat { min-width: 0; height: clamp(520px, 66dvh, 660px); }
.consumer-hero-home .coverage-conversation { width: 100%; border-radius: 20px; box-shadow: 0 24px 65px -30px #34699d55, 0 3px 8px #173d6a05; }
.consumer-hero-home #coverage-chat .ae-header { padding: 17px 20px; gap: 8px; }
.consumer-hero-home #coverage-chat .ae-header-name { font-size: 15px; }
.consumer-hero-home #coverage-chat .ae-header-icon { width: 32px; height: 32px; }
.consumer-hero-home #coverage-chat .ae-messages { padding: 24px 20px; }
.consumer-hero-home #coverage-chat .ae-msg.coverage-opening { font-size: 18px; line-height: 1.6; letter-spacing: -.25px; }
.consumer-hero-home #coverage-chat .coverage-chat-tools { width: 100%; justify-content: flex-end; gap: 16px; font-size: 10px; }
.consumer-hero-home .coverage-choices { margin-left: 34px; }
.consumer-hero-home .coverage-choices--medication button { padding: 15px; font-size: 14px; }
.consumer-hero-home #coverage-chat .ae-input-area { padding: 14px 18px 8px; }
.consumer-hero-home #coverage-chat .ae-input { padding: 12px; font-size: 14px; }
.consumer-hero-home #coverage-chat .ae-msg { font-size: 14px; padding: 14px; }
.consumer-hero-home .chat-scope-note { padding: 8px 12px 12px; font-size: 10px; }
.consumer-payer-banner { flex: 0 0 auto; padding: 24px max(32px, calc((100vw - 1280px) / 2)) 30px; background: #ffffffd9; border-block: 1px solid #e4edf5; }
.consumer-payer-banner-heading { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-bottom: 25px; }
.consumer-payer-banner-heading h2 { color: #6b7d93; font-size: 11px; font-weight: 550; letter-spacing: .4px; }
.consumer-payer-banner-heading a { color: #1768e8; font-size: 11px; text-decoration: none; }
.consumer-payer-banner-heading a:hover { text-decoration: underline; }
.consumer-payer-logos { display: flex; justify-content: space-between; gap: 28px; align-items: center; }
.consumer-payer-logos img { display: block; object-fit: contain; max-width: 14%; height: 34px; }
.consumer-payer-logos .payer-logo-tall { height: 45px; }
.consumer-hero-home .chat-page-footer { flex: 0 0 auto; align-items: center; margin: 0; width: 100%; padding: 25px max(32px, calc((100vw - 1280px) / 2)); color: #c9d8ea; background: #102b4d; font-size: 11px; }
.consumer-hero-home .chat-page-footer a:hover { color: #fff; }
@media (max-width: 1000px) {
  .coverage-hero { gap: 28px; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); }
  .coverage-hero-copy h1 { font-size: 44px; letter-spacing: -1.8px; }
  .coverage-hero-description { font-size: 17px; }
  .consumer-hero-home .consumer-header-inner, .coverage-hero { width: calc(100% - 40px); }
}
@media (max-width: 760px) {
  .coverage-hero { grid-template-columns: 1fr; padding-block: 28px 30px; gap: 24px; width: calc(100% - 28px); }
  .coverage-hero-copy { padding: 0 8px; }
  .coverage-hero-eyebrow { margin-bottom: 14px; font-size: 10px; }
  .coverage-hero-copy h1 { font-size: 34px; letter-spacing: -1.8px; }
  .coverage-hero-description { margin-top: 16px; font-size: 15px; line-height: 1.6; }
  .coverage-hero-start { display: none; }
  .coverage-hero-note { margin-top: 14px; font-size: 11px; }
  .coverage-hero-chat { height: clamp(380px, calc(var(--coverage-viewport-height, 100dvh) - 24px), 660px); }
  .consumer-hero-home .consumer-header-inner { min-height: 64px; width: calc(100% - 28px); }
  .consumer-hero-home #coverage-chat .ae-messages { padding: 20px 14px; }
  .consumer-hero-home .coverage-choices { margin-left: 0; }
  .consumer-hero-home #coverage-chat .ae-input { font-size: 16px; }
  .consumer-payer-banner { padding: 22px 22px 28px; }
  .consumer-payer-banner-heading { flex-direction: column; align-items: flex-start; gap: 8px; margin-bottom: 24px; }
  .consumer-payer-logos { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 24px 22px; }
  .consumer-payer-logos img { max-width: 100%; width: 100%; height: 29px; }
  .consumer-payer-logos .payer-logo-tall { height: 38px; }
  .consumer-hero-home .chat-page-footer { padding: 24px; }
}

/* Full-bleed portrait background; copy and conversation remain in the foreground. */
.coverage-hero { flex: 1 0 auto; align-content: center; position: relative; isolation: isolate; width: 100%; overflow: hidden; align-items: center; gap: clamp(24px, 2vw, 40px); padding: 40px clamp(24px, 4vw, 80px) 30px 31%; grid-template-columns: minmax(0, .86fr) minmax(0, 1.14fr); background: radial-gradient(ellipse at 68% 12%, #deedff 0, transparent 65%), linear-gradient(120deg, #eefaff, #f6fbff 65%, #e5f4ff); }
.coverage-hero::after { content: ""; position: absolute; z-index: -1; pointer-events: none; width: 85%; height: 95%; right: -38%; bottom: -65%; border: 42px solid #ffffff5c; border-radius: 50%; transform: rotate(-25deg); }
.coverage-hero-background { position: absolute; z-index: -1; left: 0; top: 50%; height: 100%; max-height: 800px; transform: translateY(-50%); width: 31%; overflow: hidden; pointer-events: none; mix-blend-mode: multiply; mask-image: linear-gradient(to right, #000 0 76%, transparent 100%), linear-gradient(to bottom, #000 0 78%, transparent 100%); mask-composite: intersect; }
.coverage-hero-photo { position: absolute; display: block; left: 50%; bottom: 0; transform: translateX(-50%); width: auto; height: 98%; max-width: none; }
.coverage-hero-copy { align-self: start; padding: 44px 0 20px; }
.coverage-hero-copy h1 { font-size: clamp(36px, 3.1vw, 56px); letter-spacing: -1.8px; line-height: 1.12; }
.coverage-hero-copy h1 span { display: block; color: #269bde; }
.coverage-hero-description { font-size: 16px; line-height: 1.65; margin-top: 22px; }
.coverage-hero-steps { list-style: none; counter-reset: coverage-step; padding: 0; margin: 32px 0 0; display: grid; gap: 24px; }
.coverage-hero-steps li { position: relative; counter-increment: coverage-step; display: grid; grid-template-columns: 40px 1fr; align-items: start; gap: 14px; color: #173b65; line-height: 1.5; }
.coverage-hero-steps li:not(:last-child)::after { content: ""; position: absolute; top: 46px; bottom: -18px; left: 19px; width: 1px; background: linear-gradient(#bedbef, #dbe9f400); }
.coverage-hero-steps li::before { content: counter(coverage-step); display: grid; place-items: center; width: 40px; height: 40px; border: 1px solid #c8e3f5; border-radius: 50%; background: linear-gradient(145deg, #fff, #e4f3ff); color: #1179dc; font-size: 17px; font-weight: 600; box-shadow: 0 3px 9px #18669b08, inset 0 1px 0 #fff; }
.coverage-hero-steps strong { display: block; font-size: 15px; font-weight: 600; }
.coverage-hero-steps span { display: block; font-size: 13px; color: #617b99; margin-top: 3px; }
/* A CSS viewport onto the pill-and-shield artwork in the shared wordmark. */
.coverage-brand-icon { position: relative; display: block; flex: 0 0 36px; width: 36px; height: 40px; overflow: hidden; mix-blend-mode: multiply; }
.coverage-brand-icon img { position: absolute; width: 620.61%; max-width: none; height: auto; left: -19.7%; top: -40.22%; }
.coverage-hero-chat { height: auto; }
.consumer-hero-home .coverage-conversation { height: clamp(570px, 72dvh, 680px); border: 1px solid #cedded; border-radius: 18px; box-shadow: 0 18px 48px -24px #244d7750; }
.consumer-hero-home .consumer-header-inner { min-height: 72px; padding-block: 10px; }
.consumer-hero-home #coverage-chat .ae-header { flex-wrap: nowrap; padding: 16px 18px; gap: 10px; }
.consumer-hero-home #coverage-chat .ae-header-text { flex: 1; min-width: 0; }
.consumer-hero-home #coverage-chat .ae-header-name { font-size: 14px; }
.consumer-hero-home #coverage-chat .coverage-chat-tools { width: auto; flex-shrink: 0; align-items: center; gap: 9px; margin-left: auto; font-size: 10px; }
.consumer-hero-home #coverage-chat .coverage-chat-tools a { padding: 6px 7px; border: 1px solid #dce7f3; border-radius: 6px; color: #466183; background: #f9fbfe; }
.consumer-hero-home #coverage-chat .ae-messages { padding: 22px 18px; gap: 14px; background: #fbfdff; }
.consumer-hero-home #coverage-chat .ae-msg-label { display: none; }
.consumer-hero-home #coverage-chat .ae-msg.coverage-opening { padding: 15px 17px; font-size: 16px; line-height: 1.55; border: 1px solid #e1eaf5; border-radius: 0 14px 14px; background: #f0f5fc; }
.consumer-hero-home #coverage-chat .ae-msg-row { max-width: 100%; }
.consumer-hero-home .coverage-choices { padding: 0; margin-bottom: 6px; }
.consumer-hero-home .coverage-choices--medication button { padding: 13px 14px; background: #fff; border-color: #d6e3f3; }
.consumer-hero-home .coverage-choices-label { margin-bottom: 10px; font-size: 9px; }
.consumer-hero-home #coverage-chat .ae-input-area { padding: 10px 16px 6px; border-top: 0; }
.consumer-hero-home #coverage-chat .ae-footer { padding: 5px 0 10px; min-height: 25px; }
.consumer-hero-home .coverage-hero-chat > .chat-scope-note { margin: 10px 0 0; padding: 0 8px; font-size: 10px; line-height: 1.5; }
.coverage-card-upload { flex: 0 0 auto; padding: 12px 16px 0; border-top: 1px solid #e3ebf5; background: #fff; }
.coverage-card-upload-label { display: block; color: #627a96; font-size: 10px; margin-bottom: 7px; }
.coverage-card-upload-actions { display: flex; align-items: center; gap: 8px; }
.coverage-card-upload-actions form { margin: 0; }
.coverage-card-button { display: flex; align-items: center; gap: 6px; border: 1px solid #dce7f3; border-radius: 7px; padding: 7px 10px; color: #294c71; background: #f9fbfe; font-size: 11px; cursor: pointer; }
.coverage-card-button:hover { border-color: #85afe2; background: #edf5ff; }
.coverage-card-button svg { width: 15px; height: 15px; }
.coverage-card-upload input:focus-visible + label { outline: 2px solid #1768e8; outline-offset: 3px; }
.coverage-card-upload input:disabled + label { opacity: .5; cursor: wait; }
.coverage-card-status { font-size: 12px; line-height: 1.4; color: #294c71; margin: 9px 0 0; }
.coverage-card-confirm { margin-top: 6px; padding: 7px 12px; border-radius: 7px; background: #1768e8; color: white; font-size: 11px; cursor: pointer; }
.coverage-card-confirm:disabled { opacity: .5; }
.chat-composer-tools .coverage-card-upload { border: 0; padding: 0; }
@media (max-width: 1100px) and (min-width: 761px) {
  .consumer-hero-home #coverage-chat .ae-header { flex-wrap: wrap; }
  .consumer-hero-home #coverage-chat .coverage-chat-tools { margin-left: 42px; }
}
@media (max-width: 760px) {
  .coverage-hero { width: 100%; padding: 26px 14px 30px; grid-template-columns: 1fr; gap: 26px; }
  .coverage-hero-background { top: 0; transform: none; width: 100%; height: 440px; opacity: .14; mask-image: linear-gradient(to bottom, #000 0 25%, transparent 100%); }
  .coverage-hero-photo { left: auto; right: -55px; bottom: auto; top: 0; transform: none; height: 100%; }
  .coverage-hero-steps { margin-top: 24px; }
  .coverage-hero-copy { padding: 0 8px; }
  .coverage-hero-copy h1 { font-size: 36px; letter-spacing: -1.6px; }
  .coverage-hero-description { margin-top: 14px; font-size: 15px; }
  .coverage-hero-steps { gap: 17px; }
  .coverage-hero-steps li { gap: 12px; }
  .consumer-hero-home .coverage-conversation { height: clamp(440px, calc(var(--coverage-viewport-height, 100dvh) - 42px), 660px); }
  .consumer-hero-home #coverage-chat .ae-header { flex-wrap: wrap; padding: 12px 14px; gap: 8px; }
  .consumer-hero-home #coverage-chat .coverage-chat-tools { margin-left: 40px; gap: 8px; }
  .consumer-hero-home #coverage-chat .ae-messages { padding: 16px 12px; }
  .consumer-hero-home #coverage-chat .ae-msg.coverage-opening { font-size: 15px; padding: 12px; }
  .consumer-hero-home .coverage-choices { margin-left: 0; }
}
@media (max-width: 760px) {
  .consumer-hero-home #coverage-chat .ae-header-text { flex: 1 0 calc(100% - 44px); }
  .consumer-hero-home #coverage-chat .ae-input-area { scroll-margin-bottom: 12px; }
}

@media (min-width: 761px) and (max-width: 1199px) {
  .coverage-hero { padding: 32px 24px; grid-template-columns: minmax(0, .85fr) minmax(0, 1.15fr); gap: 28px; }
  .coverage-hero-background { width: 50%; opacity: .16; }
  .coverage-hero-copy h1 { font-size: 39px; }
}
